Wil Schroter
Anyone can look like a hero in good times — but it's the bad times that truly forge Founders.
The good times mask bad behavior. When things are good, we can make tons of mistakes that simply get glossed over. It's not until the shit starts hitting the fan that we're really tested as Founders, and as leaders.
Have you ever noticed how every startup that just raised capital seems like they are doing everything right? They just hired a ton of staff, signed a huge new office lease, and paid for a big media splash to show off their stuff.
It's hard to feel like we're "wrong" when our coffers are overflowing with fresh capital. Any dumb hire we make or bad use of capital doesn't have a consequence — yet.
But wait til that fresh capital starts to deplete, and we're down to just a few months of runway. All of a sudden our marked genius turns to desperation and a ton of second-guessing internally. Those same investors who praised us 5 seconds ago are now questioning our every move.
When we started scaling up the staff we were absolutely loved. Who doesn't love the person that just anointed them with a fresh title at a sparkly new company? We're doling out raises and titles like it's Halloween candy!
When everyone just joined, we haven't had time yet for things to go wrong, and if they do, we're not sure they will stay that way. It's hard to figure out who shouldn't be at the party when everyone just showed up.
It's not until things start to go sideways that those same bad hiring decisions come back to haunt us. Then it gets worse when we have to start scaling staff back. No Founder ever gets high-fived on Twitter for doing a layoff — they only use one finger for that.
We all look like heroes when our startups have early metrics. Did we just make 2 sales this month versus 1 sale last month? That's 100% Month over Month growth! Woohoo!
Everyone loves early metrics because we're all dumb enough to believe that those irrelevant stats point to nothing but success. We assume the best numbers will continue and the worst numbers will go away. They don't.
Things go a lot differently when those numbers start to flatten out and those unit economics get even worse. All of a sudden our genius visionary looks like a bumbling fool!
As Founders our only lesson here is that our love and value aren't measured in good times — it's measured in bad times.
It's measured when we have to make the hard decisions and steer ourselves out of certain death.
It's measured in the relationships we retain in bad times, not the fair-weather friends we create in good ones.
It's measured in the character we show when things are taken away, not when they are given.
How Much Should I Invest in My Startup? We often wonder whether every dollar of our personal savings should be going toward our startup, or toward our safety.
Why Our Founder Reputation Matters How we represent ourselves as Founders follows us throughout our startup journey. It's more than first impressions, it's how we handle everything from shaking hands — to closing doors.
Can I Lead Without Being Liked? (podcast) It’s a Founder’s job to make difficult and unpopular decisions, even unconventional ones, which may merit the team's unfavorable reactions. So, at what point will being likable still matter?
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