CRM Strategy & Management
Ben is BDG’s founder and Managing Partner. Ben is a seasoned, hands-on, executive specializing in customer relationship managment across all digital channels. He previously built, lead and managed an all-star marketing team that helped catalyze Luxury Retreats’ growth prior to its $250M acquisition by AirBnb. Ben’s CRM work has been used as a model for driving engagement and marketing efficiency - subsequently he was asked to speak at the annual SalesForce Marketing Cloud Conference.
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