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John Hunter

Clarity Expert

Bio

Founder of Curious Cat LLC.
Author of Management Matters: Building Enterprise Capability.
Senior Consultant for Hexawise (software as a service: software testing).
Author of the Curious Cat Management Improvement Blog.
Presented seminars for the W. Edwards Deming Institute around the world and author their blog.

Recent Answers

twitter marketing

How can I reach out to Twitter users who have an immediate need for my services? I can see local tweets from great prospects but a reply would be SPAM


John Hunter

Clarity Expert

I do not agree replies would automatically be spam. I suggest you provide links to useful information. If you have a blog or web site that provides useful information that can also share that your services may be of value. Certainly responding could be done in a spamming way. And that should not be done. But you can respond by being helpful. And rely on some of those seeing that you provide useful information wanting to learn more. A measure of if you are providing useful replies see how often it is retweeted. I am very surprised how often mine are. I would guess it is over 50% of the time that I suggest a link would be useful they retweet it. When I just send a reply without a link they are retweeted rarely. Also when I just post links to useful stuff I find those are retweeted much less often than my direct replies (I imagine if you have tens of thousands of active readers, not just "followers," this data would be less useful because everything you tweet someone retweets... Another measure would be if people reply by saying you are sending them spam or wasting their time, etc. I have had 0 of these. The combination of these results has led me to offer suggested links more often. I was nervous at first about people seeing it as spam. 90% of them are links to my blogs because those blog posts are what I know well enough to link so often (I also suggest other articles, blogs or products but less often).

Early-stage Startups

What's an alternative to equity based compensation that recruits, motivates and retains employees?


John Hunter

Clarity Expert

Great people want to 1) work on something they find worthwhile 2) work with great people 3) work in a management system that lets them do those things without lots of hassle (bad management systems - see Dilbert for lots of examples). Money and benefits matter but especially for retaining people providing an environment where they can take pride in their work matters more. For recruiting it matters but is often difficult for potential employees to appreciate. Post on hiring http://management.curiouscatblog.net/2007/08/06/hiring-silicon-valley-style/ Post on building a great team http://management.curiouscatblog.net/2014/05/29/building-a-great-software-development-team/ As far as motivation, if you hire and manage right this isn't something you need to do. You need to eliminate de-motivation not motivate http://management.curiouscatblog.net/2006/04/20/stop-demotivating-employees/

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Ruby on RailsSoftware DevelopmentRubyManagement ConsultingLean ThinkingOperations ManagementSoftware Project ManagementLean Software DevelopmentLean ManufacturingLean Management