We want a system to plug into that doesn't require hardware and infrastructure but allows us to route calls to different people at different times - smart attendant, etc.

If you want a system that doesn't require any hardware or infrastructure, then a virtual PBX is the best bet. These systems just use your existing phone numbers (cell phones or whatever) and routes the calls among them.

The big player in this space is They have been around for quite awhile and have a lot of features for managing calls. They're well known for their reliability and customer service.

I've also used and they are very good as well. Never had any issues and they support various softphones and hardware phones as well.

I've also heard about a new up-and-comer - But I know very little about them and they look to still be in beta. But you should definitely try it for comparison.

Answered 7 years ago

Unlock Startups Unlimited

Access 20,000+ Startup Experts, 650+ masterclass videos, 1,000+ in-depth guides, and all the software tools you need to launch and grow quickly.

Already a member? Sign in

Copyright © 2021 LLC. All rights reserved.