Pandora was never the darling of Silicon Valley. Ever. It never had the hype of Spotify, the scale of a hot social app, or the vision of Netflix. And yet, what it has always had is a leadership team that would not quit and a passionate user base who wouldn’t quit on the product either.

You hear a lot about the great entrepreneurs not giving up… but you hear less about founders pitching 348 investors before they got a yes, less about founding teams who went years without pay, less about founders who personally racked up half a million in debt trying to stay afloat. It took three acts of Congress to save Pandora at one point… and that was when a grassroots campaign by its users bailed the company out. More people complained that Congress migh...