I will you should use custom software because you can make changes according to your requirement

The answer to the question lies in what qualities you wish to imbibe into the company you are running.
Ready-Made Software: There are plenty of software solutions out there. Mostly ready-made software where client is supposed to read up on the software online, familiarize with terminology and remember all tabs and pages and how they link up.
Low upfront cost: you start using quick. Maybe same day.
Vast knowledge base from large setups
Monthly fees: Such as Shopify charging you $30 every month.
Not your favourite web layout: e.g. WordPress always with wp-admin, so predictable.
Bloated frameworks: What if you never use those 18 plugins that ship for free? Like a Samsung mobile phone.
Technology specific: What if your software does not support a third-party hardware or API. You end up facing the point below.
Paying through the nose for costly support
Your requested features are down the list of implementations.
Unwanted third-party branding, promotional emails, and follow-ups
Up-sells and different monthly models
One bug endangers all: happens with WP all the time. The viruses just know all the endpoints. Rescuing hacked WordPress websites is a service we provide often.
You are not in control of your files: with SaaS (software as a service) platforms, you do not know how files and data are handled. With WordPress, you cannot make changes to core WP.
Planned obsolescence: launching new themes, features to force you to adapt.
No personal relations: You do not feel in-charge. You are just a faceless client in a sea with 10 thousand others.
Custom Software: A custom software, one the other hand, is what a software development company develops just once. A typical custom software goes through a requirement gathering and design process to gather all information about your new software, actors, important phases, modules and documents.
A typical custom software goes through a requirement gathering and design process to gather all information about your new software, actors, important phases, modules and documents.

Scattered knowledge: another point maybe that your IT company have very good knowledge of most of the technologies but not excellent knowledge of one or more. You don’t have to find more vendors to connect third-party solutions as software companies have staff with different expertise to match your problem.

Framework choice: Software company will choose a framework that suits your needs and budget.

Custom Layouts and Design: Your web and mobile apps look the way you intend them to look.

Technology independent: a custom software can take any direction and shape that you envision it, having all the modules in all details that you require without compromising on quality and user-experience.

You are in control: of your files, your database, your backups, your services, routines and server.

No more bloatware: Targeted custom software solution.

Do not bug the client: Software companies sell services but don’t need to go over-the-top with emails and pestering.

Excellent support: You can discuss terms with a software company and come up with a suitable support SLA. Not so much with big corporations and their fixed rates.

Excellent personal relations: You discuss directly with your developer, directly with your IT manager and are in-charge of what delivers first.

Virus resistant: Your software has its own pages, layouts, and security. No standard virus will know ins and outs.

No expiry date: We have developed custom software that have remained with clients for more than 10 years. No such option in ready-made WordPress or such sort.
Besides if you do have any questions give me a call: https://clarity.fm/joy-brotonath

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