What you are asking for has one simple answer: Marketing. I assume however that you would want a more specific how to guide for such marketing efforts. I won't venture in giving you a ton of possible irrelevant examples but I would like start our conversation by saying that if there is no marke...
One option is to create drip campaigns that can run automatically after creation. That way you've got content being fed to your audience on a schedule (X days from sign-up), and your overhead is much lower in terms of generating new content. When you have something meaningful to say, you can se...
Well. 1) If you're in the U.S. just open a complaint with your State's Attorney General, because if you've been hit, many others have too. I'd also open the same complaint in the State of domicile for the company, if it's a U.S. company. 2) Start a PR campaign, appearing on Radio, TV, Podcasts...
In my experience, yes. Dropbox did this with great success.
Hello, If I am assuming that you have all these chats per day stored(If not storing these chats on a data warehouse for reporting purposes is an option). There is software such as Nvivo which is great for qualitative analysis which you can use for these tasks. There are also packages for R, Pyt...
HelpScout, ZenDesk or Desk.com. HelpScout (help desk software) would be a great start – less options but even when I ran a 6 person customer support team (with over 500 emails a day), we never needed the complex features of Desk.com. Have one person create 'saved replies' to quickly answer your...
We need to work on MVP and customer validation : how can we make the offering more specific and does this get a positive pickup from potential customers? When I work with my startup clients, we spend an incredible amount of time just summarizing the problem and how you are solving it. This need...
Any specific service category has its own unique areas that you can add value to your customers/potential customers. But what every industry is advice, just like you're seeking. Without needing to be an industry expert on a subject.. most sales reps will have a broader knowledge base on many topi...
A few years back, a blog written by hackers emerged on the Romanian market. Back then, I was working as a web developer for the biggest jobs site on our market (>3M revenue). One morning, we got an email from the guy who started the hacker blog. It was a simple SQL injection that revealed a lot ...
If I was you I would talk to those companies that have had great approach with retailers and learn from them. Some of this companies (not limit to this list) are: Reserve, Foursquare, Yelp, Density, Estimote Learn from them, maybe even partner with them