Questions

I am running campaigns on Google Adwords and I hear that people most likely to search about the store or look for reviews about the store they intent to purchase from and new to them. So, I am wondering how I can make sure that I met their trust needs while I dont reviews or such as BBB accredentials. I sell fine jewelry.

My business would not be what it is without Google reviews. You have to start somewhere to get these reviews because unlike other review platform Google reviews are the most trustworthy. Here are my ideas based on what has worked for me:

1. Automate
Have an automation set up that directly emails your customer approximately 7 days post purchase that kindly as them to review your product.

2. Direct
Don't be afraid to reach out to them personally asking for a review. When you send them an email with something specific in it based on your previous conversation with them. "I hope your daughter really enjoys the frame we created for her birthday.....By the way, if you can a chance it would mean a lot if you wrote a review about our product. These reviews help us attract great customers just like you."

3. Website Widget
Download this plugin called "Google Reviews Business" on to your website. It automatically aggregates your Google reviews. Purchase the premium version as it has its option for a dynamic slider section and "write a review section" that you can direct your automation toward.

I hope that helps get you started. If you want more ideas to feel free to set up a free call: https://clarity.fm/settings/expert/vip-link

Wish you only the best!

-Mario Ashley, MBA
www.crossfitnaples.com, owner


Answered 6 years ago

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