Questions

My current company has worked on a product that connects tutors and student/parents on one platform and allows them to have one to one live streaming sessions/group classes. The company aims to pitch the same product to different verticals like doctors/lawyers/financial advisors etc. We have a dedicated marketing team to generate leads by PPC campaign. My question is what should be my approach to close them? What documents or collaterals I should keep handy?

The ideal scenario is where you define the role and objective of each conversation.

For example, your PPC leads would lead into a conversation around a value proposition looking to solve one very real problem (need or interest) for a specific vertical among those options.

When that conversation occurs, and you come out having provided what they were looking for, then you can invite them into a deeper engagement, which may be to open a trial membership for a set period of time.

Once they do that, you can engage with them mid-way through their trial to get their impressions, and measure whether they are likely to become a full paid member.

After that, you engage through onboarding and making sure everything goes smoothly.

This is a stair-step model to take people from barely knowing about you, and ease them into becoming a paid client.


Answered 6 years ago

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