I own a recording studio. I'm trying to set up a company protocol in preparation for franchising my business. This would basically be a guidelines on how to treat customers, how to set up equipment, how franchises should look, etc. I would like to learn more about how companies give over their systems when selling a franchise. I searched a lot online but couldn't find any resources on this. Is it through video training? Tests? How do they assure that the franchises remember - and act on - the protocol ?
Check out a site called SweetProcess to help you build out systems. And also read a book called the E-Myth Revisited to learn the mindset for building them all out. Version 1.0 should be good. 1 year later you'll do a big update to it based on Franchisee feedback for V 2.0