Questions

My goal is to make it quick and easy for our early adopters to provide feedback or chat with our small team while they are using our beta web product. I was thinking of a chat plugin titled "Chat with [CEO's name] now", considering that at this stage 50% of our clients know the CEO personally. Do you have any other suggestions, or any specific customer support platform to use?

We love Intercom as it combines many of the best aspects of a Help System with an easy to use interface and gives the ability to segment users and give them semi-personalized messages based on the combination of their activity in the app and how recently they visited. Intercom supports real-time messaging too.


Answered 9 years ago

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