Digital Marketing Executive or eCommerce consultant with a knack of content writing.
Yes, reviews are good features depending upon which industry you deal with.
If you are associated with the eCommerce industry then the review feature is a must from a customer point of view.
For example, if you are an entrepreneur and are into the restaurant business or food delivery business like GrubHub a review feature is a requirement for such business.
1) From the customer point of view, a review feature is required to share their experience, share suggestions, look for advice by viewing other reviews, etc.
2) From a restaurant point, you can instantly reply to the reviews and suggestions shared by the customers. Reviews are the honest way to know what the customer feels about your product or service.
How to add the review feature to your online business model visit: https://www.yoyumm.com/ for detailed information related to review features for restaurants, admin, and delivery staff.
Reviews play a major role in decision making for a customer which is why you can not ignore this feature.
Here are some more reasons in support of having a review feature:
1) The online reviews on your website help your eCommerce business boost your SEO
2) Reviews also play a major role in brand loyalty.
3) Reviews feature connects you directly to your customers, and you get a clear picture of what your customers expect from you.
4) If you consider the customer buying behavior, in that case, a customer always prefers and recommends a product that has good reviews and ration. It automatically becomes the first choice of the customer.
5) Online reviews also increase sales.
6) Customers trust the reviews posted online.
7) As per the customer’s buying behavior, 90% of the customers first check out the online reviews before making a purchase online.
I strongly believe that the review feature is a must in today’s business world. Online reviews can also impact the conversion rate of your website. Read https://www.fatbit.com/fab/online-reviews-impact-conversion-rate-online-store/ for more information related to the conversion rate with respect to reviews online.
The online food delivery industry is at its growth stage, especially after lockdown. There is a surge in demand due to the COVID-19 outbreak as the customers were unable to visit their favorite restaurants and opted for ordering food online.
As a precaution, even the restaurants have reduced the sitting capacity in the restaurants, which is one big reason for the increase in online orders.
Apps like Uber Eats, GrubHub, Deliveroo are high in demand with an increasing number of downloads each day. This is because consumer behavior has changed, people now feel it safe and more convenient to order food online during the pandemic to avoid crowded places.
Even the restaurants that earlier did not have the online services available have started investing to digitize their food ordering and delivery system. However, the entrepreneurs demand platforms similar to top players like Uber Eats. Here is a blog that has explained in detail “How to build an app like Uber Eats”: https://www.fatbit.com/fab/how-to-build-an-app-like-ubereats/
To build an online food ordering and delivery platform you can either opt for a ready-made solution that is a cost-efficient investment or build the website/app from scratch. Food Delivery Solution like YoYumm is suggested based on the features they offer to their customers and the after-sales services provided by the Yoyumm team to build an app like Deliveroo and Just Eat.
For more information, you may visit: https://www.fatbit.com/online-food-ordering-software.html
For entrepreneurs who are planning to invest or start their online food ordering and delivery business, this is the right time as the demand in the market is high for food delivery services.
On the other hand, if we talk about the offline food business, they too are finding their way back. Offline food joints and restaurants have resumed their services after lockdown with more safety and sanitization precautions for both their customers as well as staff. Although the footfall is comparatively less still the business owners are looking for a better solution to cope up with the new norms and change in customer behavior.
The online food delivery marketplace provides customers with the choice & convenience of getting food delivered at their doorsteps with a few taps on their mobile phones. To deal with the change in norm due to the pandemic online service for food ordering and delivery is in demand and entrepreneurs/restaurant owners should pay attention to online food delivery services. You can either create your own platform to receive the order and deliver food or register your restaurant/food joint on platforms such as Uber Eats, Just Eats, and Deliveroo to make the best use of the new digital opportunities.
Suggested read: Looking To Start an Online Food Delivery Platform? Take a Look at These Key Features (https://www.fatbit.com/fab/depth-feature-analysis-create-successful-online-food-delivery-platform/ )
The platform that offers you the best features at a reasonable price with satisfying after-sales service can be considered as the best food delivery solution.
At present, there are a number of companies that qualify for providing the best food delivery solution but as per your budget, you may or may not consider them in your top choice. Whereas some companies provide excellent after-sale service which makes them list themself in the top companies that you can choose to develop your food delivery website and app.
YoYumm by FATbit Technologies is one such food delivery solution that qualifies the customer’s expectations in terms of quality, servers, and budget. They provide a fully customizable solution with the latest features required to run an online food ordering & delivery business.
For More information, you can visit: https://www.fatbit.com/online-food-ordering-software.html
The main points that you should consider while choosing a food delivery solution that is best for you to launch your online food ordering and delivery business:
The features that a food delivery solution must offer to the customers are:
The COVID-19 safety Features
As per the changing dynamics due to the COVID-19 pandemic situation features like contactless delivery, curbside pickup, etc are important for the online food delivery business.
Many companies do not offer customization options for their client, remember customization is possible even if you go for a ready-made solution. So before you choose a food delivery website or app development solution due confirm the customization options.
After-sales Technical Support
After the website or the app development is done you as an admin of the food delivery website or app will require constant support from the development company. Prefer to choose the company or the solution that assures you with the after-sales technical support.
Flexible Payment Options
As a customer, you should always look for better payment options like the installment option instead of a one-time payment option to build your website or app.
Do check with the company or food delivery solution what are the integration options available and at what cost. Integrations like PayPal, stripe, Firebase analytics, etc.
These are some important points that will help you decide which food delivery solution is best for you to build your website or mobile app. Always keep in mind the budget that you have set and do compare the top companies that you have shortlisted.
Not just the price should be compared, but reviews, testimonials also should be a deciding factor while choosing a development company/solution for your business.